Support Services
Unparalleled customer care and lightning-fast issue resolution. Our recipe propels your business to uncharted heights.
HARNESS THE POWER OF TECHNOPATH
with our digital commerce support plans
Click on each service for details.
| SERVICES | Basic | Starter | Standard | Plus | Enterprise |
|---|---|---|---|---|---|
| Monthly Development Hours | Pay as you go | 16 | 32 | 64 | 92 |
| Help Desk Support | ✔ | ✔ | ✔ | ✔ | ✔ |
| Phone Support | ✖ | ✖ | ✔ | ✔ | ✔ |
| Proactive Server-Side Monitoring | ✖ | ✖ | ✔ | ✔ | ✔ |
| SEO Audit | ✖ | ✖ | ✖ | ✔ | ✔ |
| Consultation Meetings | ✖ | ✖ | Monthly | Bi-weekly | Weekly |
How it Works
We only make changes to your website upon request, prioritizing your needs and what is most valuable to your business.
We proactively identify potential bugs and security issues to maintain customer satisfaction. You are informed in the event a bug or update is required. Work begins upon approval.
All support contracts are at least a six-month commitment with a two-month opt-out option. If monthly hours are exceeded, standard hourly rates apply or upgrade if additional hours are required.
Why Partner
with
Technopath
At Technopath, we take on more than just clients, we cultivate partnerships.
Business owners like you trust us to provide exceptional service with integrity and a professional commitment to their success. With decades of experience developing and maintaining eCommerce websites, we’ve built a reputation for our thorough, organized approach and fair, honest pricing. Oh, and we’re pretty well known for our unwavering commitment to exceeding expectations, too.
